Our Privacy Policy
Last Updated: 15 Oct 2024
At DesignSups (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our website, subscribe to our services, or otherwise interact with us.
By accessing or using our website (designsups.com), you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services. The types of information we collect include:
1.1. Personal Information
When you sign up for our services or contact us, we may collect personal information that can be used to identify you, including but not limited to:
- Full Name
- Email Address
- Billing Information (e.g., credit card details, billing address)
- Business Information (company name, position)
- Phone Number
- Any other information you choose to provide when interacting with us
1.2. Usage Data
We collect information about how you use our website and services. This may include:
- IP Address
- Browser Type and Version
- Pages Visited on our website
- Time Spent on Pages
- Device Type (mobile or desktop)
- Referral URL (how you found our site)
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyze usage patterns, and provide personalized services. Cookies are small files stored on your device that help us remember certain information about your session.
You can control cookie settings in your browser, but disabling cookies may limit your ability to use some features of our website.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
- To Provide Services: We use your personal information to process payments, manage your subscription, and fulfill your design requests.
- To Improve Our Services: We analyze usage data to understand how our website is used, allowing us to make improvements and enhance user experience.
- To Communicate With You: We may use your email or phone number to send you important updates, respond to inquiries, or share promotional offers related to our services.
- For Billing and Invoicing: We use your payment and billing information to process transactions and send invoices.
- For Security Purposes: We use your information to detect and prevent fraudulent activity, unauthorized access, and other security threats.
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These service providers are bound by confidentiality agreements and can only use your data to perform the requested services.
- Legal Requirements: We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccuracies in your personal data.
- Right to Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
- Right to Object: You may object to the processing of your personal information in certain cases.
- Right to Data Portability: You have the right to request a transfer of your personal data to another service provider in a structured, machine-readable format.
If you wish to exercise any of these rights, please contact us at privacy@designsups.com. We will respond to your request within a reasonable timeframe, usually within 30 days.
6. Retention of Your Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised policy on this page with a new “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DesignSups
Email: privacy@designsups.com
Address: Bengaluru, Karnataka